Group Discussion on Quality

Quality of products and services is what determines their superiority over the similar products available in the market. Assurances of quality come with most products in different forms but are they all reliable? At a time when everything is either harmful or contains harmful ingredients, how are we to determine which is the best quality for consumption?

Quality management and quality control is a frequently debated topic. Here are some facts and quotes to help you with the Group Discussion on Quality. Also provided is a list of possible GD Topics related to Quality.

Some facts about Quality:

  • The history of quality dates back to World War II, when ammunition had to be tested for performance.
  • ISO 9000 was published in 1987 as part of a quality assurance system created especially for organizations that wanted to make sure that their products live up to customer demands.
  • Capability Maturity Model Integration (CMMI) is a training program for product improvement.
  • Companies display compliance with these standards to show customers that they operate on the principle of excellence.
  • Needless to say, a company can only be certified once all errors are corrected. However, there are exceptions when faults are found in later manufactured products.
  • Quality control is a method employed in manufacturing to prevent defects in manufactured products. The modern quality movement is a fusion of American expertise originally developed at Bell Laboratories and Japanese enterprise and implementation.

Possible group discussion topics on Quality:

1. What do you think is more important - Quality or Quantity?
2. Can the compliance standards be trusted to certify only those products that are actually safe and of good quality?
3. Consumer Rights.
4. Quality education is the right of every student.
5. Government schools need to give much needed attention to their lack of quality education.
6. Government hospitals need to give due attention to facility and quality of treatment.
7. Would you sacrifice speed for quality?
8. Quality or Price - which is more important in the Indian market?
9. Would you prefer a job where you get to learn more or where you get paid more?
10. Air quality drop - what is the solution?

Some quotes that can be used in the above group discussions:

"I'd rather make a show 100 people need to see, than a show that 1000 people want to see."
- Joss Whedon

"Be a yardstick of quality. Some people aren't used to an environment where excellence is expected."
- Steve Jobs

Preferring quality:

1. Good for health: Using quality products are often better for health than low quality products at cheaper rates.

2. Lasts longer: Pay once and the product works well in the long run as compared to cheaper products that require constant repair.

3. Peace of mind: A phone, for instance, that runs without any glitch is far better than a cheaper one that constantly hangs and needs clearing up.

4. Value for money: Cheap products can be a waste of money too if they become worthless after a short period of time.

Preferring cost:

1. Majority: Not everyone can afford high end products that have been reviewed as the best in line since they are notorious of burning bigger holes.

2. Unnecessarily high priced: Just because people are willing to pay whatever it takes for quality products, companies price them at ridiculously high rates.

3. Monopoly: and it is doing no good for the poor and middle class.


Quality should be preferred in every walk of life. Rise in price is an unfortunate thing for majority of the people in our nation.

We hope that you find this GD guide on Quality helpful in your preparation for entrance exams and placement tests.