HRM Online Test Questions Part 5

21. Match the following

1] TQMi] Dr. W. Edwards Deming
2] Focus on qualityii] Principle managerial function
3] Qualityiii] Important tool to control the quality of a product
4] Quality Circlesiv] Problem solving
v] Element of TQM
vi] Totality of features & characteristics
a. 1-vi, 2-iii, 3-v, 4-i
b. 1-i, 2-iii, 3-v, 4-vi
c. 1-i, 2-v, 3-vi, 4-iv
d. None of the above

Answer: c. 1-i, 2-v, 3-vi, 4-iv

22. Training and Development managers are also called as _________.

a. Trainer
b. Internal Change agent
c. Coach
d. External change agent

Answer: a. Trainer

23. What kind of system is "360 Degree Appraisal"?

i] Multi - Rater appraisal
ii] Culture building
iii] Feedback
iv] Team building

a. Only i
b. Both i and iii
c. Both i and iv
d. Both iii and iv

Answer: b. Both i and iii