HRM Online Test Questions Part 5

21. Match the following

1] TQM	i] Dr. W. Edwards Deming
2] Focus on quality	ii] Principle managerial function
3] Quality	iii] Important tool to control the quality of a product
4] Quality Circles	iv] Problem solving
	v] Element of TQM
	vi] Totality of features & characteristics

a. 1-vi, 2-iii, 3-v, 4-i
b. 1-i, 2-iii, 3-v, 4-vi
c. 1-i, 2-v, 3-vi, 4-iv
d. None of the above


22. Training and Development managers are also called as _________.

a. Trainer
b. Internal Change agent
c. Coach
d. External change agent


23. What kind of system is "360 Degree Appraisal"?

i] Multi - Rater appraisal
ii] Culture building
iii] Feedback
iv] Team building

a. Only i
b. Both i and iii
c. Both i and iv
d. Both iii and iv