11. Match the Following
a. 1-v, 2-iv, 3-vi, 4-ii
b. 1-iv, 2-v, 3-ii, 4-vi
c. 1-iv, 2-v, 3-ii, 4-i
d. None of the above
12. Transaction processing is relevant for reasons like
i] Informational
ii] Action
iii] Investigational
iv] Managerial
a. i, iii and iv
b. i, ii and iv
c. i and iii
d. None of the above
13. What are the information inputs for OAS?
a. Documents, schedules
b. Summary transaction data, high volume data; simple models
c. Design specifications, knowledge base
d. Low volume data, analytic models
14. The service function essentially is ________ interaction.
a. System
b. Organizational
c. Machine
d. Human
15. The Herbert Simon Model provides the core of -
a. Real time Process
b. Design Process
c. Decision Making Process
d. Information Rendering Process
| 1] Transaction Processing | i] Personnel recruitment policies |
| 2] Operational Control reports | ii] Formulation of objectives |
| 3] Management Control allocation | iii] Retirement policies |
| 4] Strategic Planning | iv] Scheduling to activities and performance |
| v] Order processing | |
| vi] Formulation of budgets and resource |
b. 1-iv, 2-v, 3-ii, 4-vi
c. 1-iv, 2-v, 3-ii, 4-i
d. None of the above
Answer: a. 1-v, 2-iv, 3-vi, 4-ii
12. Transaction processing is relevant for reasons like
i] Informational
ii] Action
iii] Investigational
iv] Managerial
a. i, iii and iv
b. i, ii and iv
c. i and iii
d. None of the above
Answer: b. i, ii and iv
13. What are the information inputs for OAS?
a. Documents, schedules
b. Summary transaction data, high volume data; simple models
c. Design specifications, knowledge base
d. Low volume data, analytic models
Answer: a. Documents, schedules
14. The service function essentially is ________ interaction.
a. System
b. Organizational
c. Machine
d. Human
Answer: b. Organizational
15. The Herbert Simon Model provides the core of -
a. Real time Process
b. Design Process
c. Decision Making Process
d. Information Rendering Process
Answer: c. Decision Making Process
