6. Brands have to keep updating their _________ overtime vis a vis newer and stronger competitors.
a. Unique Selling Proposition
b. Point of Differentiation
c. Consumer research
d. Repositioning
7. What can a firm do to expand the market?
i] Updated database
ii] Prompt more usage of the existing product
iii] Ensure no demand in replacement market
iv] Promote more occasions of usage
a. Only ii and iii
b. Only ii and iv
c. All i, ii and iv
d. All the above
8. Interest rates and ______ have a direct impact in the financial services industry.
a. Principal availability
b. Interest availability
c. Debit availability
d. Credit availability
9. What do you call the goods that are bought in a hurry or in a crisis situation without much thinking or evaluation?
a. Emergency goods
b. Convenience goods
c. Impulse goods
d. Speciality goods
10. ________ denotes that services are produced and consumed simultaneously
a. Inseparability
b. Perishability
c. Variability
d. Reliability
a. Unique Selling Proposition
b. Point of Differentiation
c. Consumer research
d. Repositioning
Answer: b. Point of Differentiation
7. What can a firm do to expand the market?
i] Updated database
ii] Prompt more usage of the existing product
iii] Ensure no demand in replacement market
iv] Promote more occasions of usage
a. Only ii and iii
b. Only ii and iv
c. All i, ii and iv
d. All the above
Answer: c. All i, ii and iv
8. Interest rates and ______ have a direct impact in the financial services industry.
a. Principal availability
b. Interest availability
c. Debit availability
d. Credit availability
Answer: d. Credit availability
9. What do you call the goods that are bought in a hurry or in a crisis situation without much thinking or evaluation?
a. Emergency goods
b. Convenience goods
c. Impulse goods
d. Speciality goods
Answer: b. Convenience goods
10. ________ denotes that services are produced and consumed simultaneously
a. Inseparability
b. Perishability
c. Variability
d. Reliability
Answer: b. Perishability


