Answer: d. Performance appraisal
| 1] Learning styles | i] Potential to align a firm's employees with its corporate strategies |
| 2] Technology advances | ii] Continually upgrade employee expertise |
| 3] Training can be a potential tool | iii] Giving individuals the skills they need to think strategically |
| iv] Influencing and changing the way knowledge is delivered to employee |
Answer: a. 1-ii, 2-iv, 3-iii
Answer: b. i and iii
Answer: a. Training
Answer: c. i, ii and iv